To understand the different types of licenses, read this article.
To manage licenses, you must be a Client Space administrator.
How can I see how many licenses are available?
As a Client Space administrator, you can see how many licenses your subscription includes and how many are already in use.
- Go to the Client Space administration.
- Select the Details tab.
- Go to the Subscription usage section.
For each license type (Stewards, Readers), the counter shows the number of licenses in use and the maximum included in your subscription. For example, 50/60 means that 50 Steward licenses are assigned out of the 60 available, so 10 are left. The ∞ symbol means that this license type is not limited by your subscription.
The same section also shows the number of workspaces and objects in use.
How can I see the start and end dates of my licenses?
As a Client Space administrator, you can see the validity period of each license type. This helps you plan renewals ahead and avoid users losing access.
- Go to the Client Space administration.
- Select the Details tab.
- In the right column, under Subscription, go to the Licenses section.
Each license type included in your subscription (Steward, Reader) is shown on its own row, with its start date, end date and status:
| Status | Meaning |
|---|---|
| Active | The license is valid and its end date is more than 30 days away. |
| Expires in N days | The license ends in 30 days or less. Plan the renewal ahead. |
| Expired | The end date has passed. The users concerned can no longer access the platform. |
A license type that is not part of your subscription is not shown.
To renew your licenses, contact your Customer Success Manager.